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Mercure Hotel Amsterdam

In cooperation with

Location

Location

Amsterdam - Netherlands

Year of installation

2023

Hardware used

LockBlox iQ Breeze

Flex Max

Payx iQ 22

Integrations used

Untill

24/7 service with a culinary touch

Convenience and service, 24 hours a day

Zuply Vending Machines at Mercure Hotel Amsterdam West: an extension of the hotel restaurant 24/7 service with a culinary touch


Mercure Hotel Amsterdam strategically uses Zuply vending machines as an extension of the hotel restaurant. Hotel guests can now also enjoy a high-quality dining experience outside regular opening hours. This combines convenience with hospitality and responds to the changing needs of the modern traveler.


Benefits for hotel guests of Mercure Hotel Amsterdam


1. Eating at any time of the day

Guests who arrive late or want to eat outside regular opening hours can still enjoy quality meals without leaving the hotel.


2. Fast and user-friendly service

No waiting times or orders via the reception—with a few taps on a touchscreen, guests have direct access to food and drinks.


3. Quality as in the restaurant

By preparing products from the hotel kitchen and placing them in the lockers, the quality is guaranteed and the offer is recognizable to the guest.


Benefits for the hotel


1. Extension of service without additional staff

The Zuply vending machines act as an additional sales channel, without the need for service or kitchen staff.


2. Increased turnover outside peak hours

By also offering products at night or in the early morning, the hotel takes advantage of additional turnover opportunities that would otherwise be lost.


3. Flexible product selection

The range in the vending machine can be adjusted to the season, type of guests or special occasions, such as breakfast-to-go or late-night snacks.


4. Lower operational costs

Compared to room service or a 24-hour kitchen, Zuply vending machines are much more cost-efficient to operate.

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